Shift Manager

PRIMARY FUNCTION:

The Shift Manager will oversee all the daily functions of the Reggio’s locations, He/She will direct resources, drive continuous operational improvement, achieve high customer service satisfaction.

ESSENTIAL JOB RESPONSIBILITIES:

• Oversee/assign the day-to-day task to the Crew Members to ensure that the stores are operational. 
• Ensure that the stores are clean and inventory levels are appropriate to ensure the highest sales goals.
• Confirm that equipment is working properly.
• Ensure that each customer has an exceptional customer service experience.
• Properly train all Crew Members according to Reggio’s Pizza Standards.
• Ensure that all products are prepared and presented in accordance with Reggio’s standards.
• Produce quality control records according to Reggio’s policies and procedures.
• Collect payments for customer purchases via payment transaction devices.
• Reconcile Crew Member’s cash drawer and store sales receipts.
• Pass a Chicago Department of Aviation/Homeland Security background check (airport location only)
• Adhere to all Chicago Department of Aviation security protocol (airport location only)

SKILLS/KNOWLEDGE REQUIRED:

• High School Diploma or GED
• Strong verbal and written communication
• Ability to work calmly under pressure
• 1 to 3 years of foodservice experience 
• Obtain Food Handler’s Manager Certification within thirty (30) days of hiring
• Obtain Food Safety Allergen Certification within thirty (30) days of hiring
• Liquor/BASSET Certification is a plus

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Able to lift to 25lbs
• Able to stand for a minimum of eight (8) hours a day
• Able to instantly bend, turn, twist, or lift over shoulders on a regular basis
• Able to work in a fast-paced environment while maintaining the quality of the product

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid Time Off
• Vision insurance
• Employee Discount
• CTA reduced fare program (airport location only)

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

To apply, send resume via email to work@baltoncorp.com